PIllar-boxes – no timetable? A “priority” label?

Members have been concerned that some pillar-boxes now have no collection timetable but bear a sticker claiming to be a “priority” box – a report has been received of some residents declining to use one such pillar-box as they were unsure whether it was still in use.

Rest assured, these are indeed still in use – they have been designated as “priority” because they will be cleared at the end of each day, the “priority” aspect being for delivery of samples etc. to the NHS and connected bodies, all arising as part of the response to Covid-19.

The change is a temporary one while the pandemic lasts.

A student’s request for help with a survey


My name is Alex Knight and I am a Surveying Masters student at Northumbria University. As part of my studies, I am currently undertaking a research study examining the steps that homes in England are taking to reduce their carbon footprint.  

Your residents’ association has been chosen at random from a database of associations within England to be part of the sample for this research. As such, I wondered whether you would be interested in taking part in a short survey and potentially sharing this email with any of your members who would be interested in participating.  

The survey will ask about the measures that your home currently has in place to lower carbon emissions, at what stage these measures were introduced and the motivations for introducing them. It will also ask you to explain the impact that these measures have had and ask about the EPC rating of your home. 

The survey will not ask for any personal details. All the questions relate only to the energy efficient measures that you have in your home and you will only be asked to provide the county your home is in, to allow for national comparison. All data that you do provide will be kept confidential and used only to develop an understanding of energy efficient installations in homes in England.   

If you are happy to complete the survey, which takes no more than five minutes to fill out, you can do so by clicking on this link – https://s.surveyplanet.com/kzqMq9UKj – and completing it online through Survey Planet.  

The first question will detail the terms of this study, ask you to confirm that you are comfortable with them and consent to taking part in this research. Please note that you are under no obligation to complete the survey and will be free to withdraw from participating at any time, without having to provide any reason for doing so.  

If you would like further details on any aspect of this research project before taking part, please don’t hesitate to contact me.  

Thank you in advance for taking the time to complete this survey. 

Best regards,  

Alex Knight  

Food Bank – help needed

At this difficult time, the Shrublands Food Bank is needed more than ever.

The Food Bank will particularly need help 14-18 December to pack and/or distribute items. If anyone can assist please ring Beverly Warner (0203 441 7887) and she will give further details.

Coronavirus – SPRA response

April SPAN will not be delivered due to the severe restrictions on us all arising from the coronavirus situation. We know that a number of our Road Stewards are deemed “at risk” through age, if nothing else – it would be irresponsible of us, in the current circumstances, to request that they deliver magazines to the homes in their “patch”.

In any event, much of the April magazine related to the SPRA AGM – which has been postponed; to church services over the Easter season – which have been cancelled; and to the “routine events, Library events and “yellow pages” events – all of which are suspended.

The short-term future for SPAN looks like a blank for several months at least; production will be resumed as soon as this is feasible. In the meantime, collection of the annual subscription is suspended for three months.

Please re-visit this site from time to time to stay up-to-date with what (if anything) is happening. 

In the meantime, SPRA will continue to watch out for issues impacting our members and will let you know what actions have been taken. 

Get your hands dirty in a good cause

Hall Grange is continuing the process of reclaiming the historically important garden in their grounds and tidying up the rest of their garden areas; this is a chance to contribute by getting dirty.

They are looking to plant bulbs in their borders, on Saturdays 19 and 26 October beween 10 a.m. and 2 p.m. Donations of bulbs, and volunteers for planting always welcome – please contact Brian on 07926 151 142 if you can help.

Protect our green spaces – SPRA’s responses

The Inspector’s report on Croydon’s Borough Planning document included the comment that he had not formally recognised various green spaces as needing protection from develoment because the Council had not shown evidence of the need for such protection.

The Council accordingly sought evidence from members of the public and SPRA has responded fully in respect of the vulnerable green spaces within our Association’s area.

These can be read through the following link (thanks are due to the team who put these responses together and to those who made these links available).

https://Green Spaces Consultation

Members are reminded that it is responses such as these which are so valuable a benefit for your subsciption and that SPAN – one of the best residents’ association magazines in the country – is another part. You don’t merely pay your sub to get SPAN, you also get the volunteers’ services behind responses such as those above.

Croydon Council contact details


At the recent SPRA AGM, residents were concerned about the difficulty of reaching Croydon Council departments and some had been advised that all communication had to be sent by email or contact made though the Council website. People were worried that this would exclude those who were not online (often the elderly) from raising their concerns.  Shirley South Councillor Scott Roche investigated this on our behalf and has been assured that everyone can still contact the Council by phone.   The following numbers are direct dials for the various departments:

General: 0208 726 6000

Bins and Recycling: 0208 726 6200

Housing Repairs for Council Homes: 0208 726 6101

Planning and building control: 0208 726 6800

Parking and Streets: 0208 726 7100

Highway Maintenance: 0208 255 2816

Please note that Council departments close at 4pm each day.