Malcolm Bell, Croydon Council’s Energy Projects Manager, has written a warning as follows …
Unfortunately I am writing to inform you, a resident has informed me a company called UK ECO solutions (or someone on their behalf) is doing door knocking in the borough about grants for solid wall insulation, claiming they are working with Croydon Council. I have recently seen Facebook adverts from them hinting they work with and/or the funding is from the Council.
I can confirm Croydon Council not working with this company, nor are they a sub-contractor for one of our partner companies, nor has the team had any discussions with them. The sub-contractor working with our partner AgilityEco currently installing solid-wall insulation for home owners is called Simple Green Energy, and they will only be contacting residents who have applied, or been referred into the scheme with their consent. None of the companies we are working with are doing any cold calling/door knocking promotions.
All the private sector grant providers/schemes we work with are listed on our Energy Advice webpage www.croydon.gov.uk/energyadvice Although residents can apply directly for these schemes (as opposed to a referral through Croydon Healthy Homes), we do recommend residents use one of our partner organisations to access grant funding if they are eligible. For some schemes eligibility/grant may be dependent upon a signed declaration from Croydon Council, and we only do this with companies we have an agreements in place with.
I would strongly advise residents to check the web page to ensure any company claiming to work with the Croydon Council is genuinely working with us. Alternatively they can email firstname.lastname@example.org or call the Healthy Homes Freephone number to check 08002922529 (the number currently diverts to an answerphone, but we aim to call back all residents as quickly as possible, and all within a week).
May I also take this opportunity to notify you the Croydon Heathy Homes team will be hand delivering leaflets about our services to homes in areas with high-levels of fuel poverty, especially older properties. This week we delivered leaflets in the Waddon area. The letter we delivered was in the name of our Healthy Homes Advisor, Jayesh Patel.